Returns & Refund Policy
We want you to be completely happy with your purchase from fcukdresses.com. If for any reason you’re not satisfied, you may return eligible items within 28 days of receipt for a refund or exchange.
Returns Eligibility
- Items must be unworn, unwashed, and in their original condition with tags attached.
- For hygiene reasons, we cannot accept returns on swimwear, lingerie, earrings, or face masks unless faulty.
- Original proof of purchase is required.
How to Return
- Log in to your account at fcukdresses.com and follow the returns process.
- Pack your return securely, including the original order confirmation.
- Send your package using a tracked delivery service (we recommend keeping proof of postage).
Refunds
- Refunds will be processed within 14 days of receiving your return.
- Original shipping costs are non-refundable unless the return is due to our error.
- Sale items are eligible for refunds at their purchased price.
Exchanges
We currently offer exchanges for size variations only, subject to availability. Please note that we cannot reserve items during the exchange process.
Faulty or Incorrect Items
If you receive a damaged, faulty, or incorrect item, please contact us immediately via the Help Centre at fcukdresses.com. We’ll arrange a free return and process a refund or replacement.
International Returns
Customers outside the UK are responsible for return shipping costs and any applicable customs fees. We recommend using a tracked service.
For further assistance, please visit our Help Centre at fcukdresses.com.